Our Programmes

Our Programmes

You will see from our programmes below that we offer a wide range of programmes across a broad spectrum.  We pride ourselves in tailoring each programme to reflect the individual client’s needs and requirements.  Programmes can be chosen from the list below and adapted accordingly.  Alternatively we can design new programmes around your specific requirements.  Please feel free to contact us as we would be delighted to discuss your situation with you.

Vocational Training Programmes

  • Your Personal Brand
  • Effective Customer Care
  • Handling Customer Complaints
  • Effective Customer Communication
  • Professional Collections
  • Communications Skills
  • Telephone Techniques
  • Assertiveness
  • Train The Trainer
  • Presentation Skills
  • Feedback Skills
  • Interviewing Skills
  • Influencing & Negotiating Skills
  • Teamwork and Team-Building
  • Conflict Management
  • Facilitation Skills
  • Advanced Presentation Skills
  • Advanced Facilitation Skills

Leadership & Management Development

  • Leadership
  • Managing Change
  • Facilitation Skills
  • Managing Performance
  • Team Development for Managers
  • Motivation During Challenging Times
  • Team Member To Team Leader
  • Giving & Receiving Feedback
  • Coaching Skills for Leaders

Send A message

Contact Information

Address: Naoise Blake Training & Development
Dunshaughlin, Co. Meath

Phone: +353 87 2873769

Email: naoise@naoiseblake.ie